Effective Date: October 7, 2025
Website: www.darumhome.com
Company: Darum Home

1. Introduction

Welcome to Darum Home, your trusted destination for high-quality bed sheets and home essentials in the Netherlands.

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of personal information when you interact with our website:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

b) Payment Information
Payment details are securely processed through trusted third-party payment providers (such as PayPal or Stripe). We do not store or have access to your full payment information.

c) Website Usage Data

  • IP address

  • Browser type and version

  • Pages visited, time spent, and referring websites

  • Device type (mobile, tablet, desktop)

d) Cookies
We use cookies to improve your browsing experience, personalize content, and analyze site performance. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you about purchases and support requests

  • Send order confirmations, invoices, and shipping updates

  • Improve our website and user experience

  • Send marketing and promotional messages (only if you opt-in)

  • Comply with legal obligations

4. Legal Basis for Processing (Under GDPR)

We process your personal data based on the following legal grounds:

  • Contractual necessity – to fulfill and deliver your orders

  • Consent – when you subscribe to our marketing communications

  • Legal obligation – to comply with tax and accounting laws

  • Legitimate interest – to improve our website and customer service

5. Sharing Your Information

We do not sell or rent your personal information.
However, we may share limited data with trusted third parties for operational purposes, including:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and delivery partners (e.g., PostNL, DHL)

  • Website analytics providers (e.g., Google Analytics)

  • Email marketing tools (if used)

All partners are required to handle your data securely and in compliance with GDPR regulations.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

When data is no longer needed, it will be securely deleted.

7. Your Rights (Under GDPR)

As a resident of the European Union, you have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@darumhome.com.

8. Security of Your Information

We use SSL encryption and secure hosting to protect your data. Access to your information is restricted to authorized personnel only.
While we take every precaution, no online transmission is completely secure, and you share information at your own risk.

9. Email and Marketing Communications

You will only receive promotional messages if you subscribe or opt in.
You may unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly at info@darumhome.com.

10. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart

  • Analyze site traffic and performance

  • Personalize your experience

You can manage or delete cookies via your browser settings. Note that disabling cookies may affect site functionality.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
We encourage you to review this page regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@darumhome.com
📞 Phone: 0031-0640057210
💬 WhatsApp: +92 334 7112446
🌐 Website: www.darumhome.com
📍 Based in the Netherlands